UK watchdog finds little evidence supermarkets' loyalty prices mislead shoppers
CMA launched review into loyalty prices in January
Says unlikely to find evidence loyalty schemes mislead shoppers
Report to be published in November
Adds more details in paragraphs 8 to 13
By James Davey
LONDON, July 26 (Reuters) -Britain's competition regulator said on Friday its ongoing review of supermarket loyalty prices was unlikely to identify widespread evidence of promotions that mislead shoppers.
Loyalty schemes have proved hugely successful for the UK's biggest supermarkets, offering significantly lower prices for members. The vast majority of customers now use the schemes and an increasing number of products are covered by them.
The Competition and Markets Authority (CMA) launched a review in January to consider the impact on shoppers of the loyalty scheme pricing used by many UK supermarkets, including market leader Tesco TSCO.L and No. 2 Sainsbury's SBRY.L, which offers cheaper prices only to loyalty card members.
It said a full report on its findings would be published in November.
The watchdog considered whether there are pricing practices that indicate the non-loyalty, or non-member, price may have been artificially inflated to make the loyalty price appear misleadingly attractive.
It looked at what happens to prices before, during, and after a product goes onto a loyalty price promotion.
"Our analysis – involving tens of thousands of loyalty price promotions – is ongoing, but the results to date suggest we are unlikely to identify widespread evidence of loyalty promotions that mislead shoppers in this way," the CMA said.
But the regulator said it had seen examples of retailers alternating between so-called "was /now" promotions available to all shoppers and loyalty price promotions.
"This raises questions as to what the ‘regular’ price is for the product and therefore whether the claim saving for the ‘was /now’ promotion is genuine," the CMA said, adding it was looking further into this issue.
Over 22 million UK households have a Tesco Clubcard and over 80% of Tesco's UK sales involve them.
Tesco, which has a 27.7% share of the UK grocery market, currently offers over 8,000 Clubcard Prices deals each week, while Sainsbury's, which has a 15.3% share, has rolled out Nectar Prices to about 7,000 products.
Shares in Tesco and Sainsbury's were both up 0.2% in early trading.
Last year, the CMA ruled that Britain's high food price inflation had not been driven by weak retail competition, vindicating supermarkets' rejection of claims they had profiteered during a cost of living crisis.
Separately on Friday, the CMA said UK drivers were still paying too much for road fuel.
Reporting by James Davey, editing by Paul Sandle, William James and Jane Merriman
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Javobgarlikdan voz kechish: XM Group korxonalari har biri faqat ijro xizmatlarini koʻrsatadi va onlayn savdo platformamizdan foydalanish huquqini beradi, bu odamga veb-saytda yoki veb-sayt orqali mavjud boʻlgan kontentni koʻrish va/yoki undan foydalanishga ruxsat beradi hamda uni oʻzgartirishga moʻljallanmagan va uni oʻzgartirmaydi yoki kengaytirmaydi. Bunday kirish va foydalanish huquqi doimo quyidagilarga boʻysunadi: (i) Shartlar va qoidalar; (ii) Risklar haqida ogohlantirish; va (iii) Javobgarlikni toʻliq rad etish. Shuning uchun bunday kontent umumiy maʼlumot sifatida taqdim etiladi. Xususan, shuni esda tutingki, bizning onlayn savdo platformamiz mazmuni moliyaviy bozorlarda biror bitimni amalga oshirishga oid maslahat yoki taklif emas. Har qanday moliyaviy bozorda savdo qilish sizning kapitalingiz uchun jiddiy risk darajasini oʻz ichiga oladi.
Onlayn savdo platformamizda chop etilgan barcha materiallar faqat taʼlim/axborot maqsadlari uchun moʻljallangan va unda moliyaviy, investitsiya soligʻi yoki savdo maslahatlari va tavsiyalar; yoki bizning savdo narxlarimizning qaydlari; yoki har qanday moliyaviy vositalar bilan bitim tuzish maslahati yoki taklifi; yoki sizga kerak boʻlmagan moliyaviy reklama aksiyalari hisoblanmaydi
Har qanday uchinchi tomon kontenti, shuningdek XM tomonidan tayyorlangan kontent, masalan: fikrlar, yangiliklar, tadqiqotlar, tahlillar, narxlar va boshqa maʼlumotlar yoki bu veb-saytda joylashgan uchinchi tomon saytlariga havolalar umumiy bozor sharhi sifatida "boricha" taqdim etiladi va investitsiya maslahatini tashkil etmaydi. Har qanday kontent investitsiya tadqiqoti sifatida talqin qilinsa, siz bunday kontentni investitsiya tadqiqotlarining mustaqilligini ragʻbatlantirish uchun moʻljallangan qonun talablariga muvofiq moʻljallanmagan va tayyorlanmaganligini eʼtiborga olishingiz va qabul qilishingiz kerak, shuning uchun unga tegishli qonunlar va qoidalarga muvofiq marketing kommunikatsiyasi sifatida qaraladi. Mustaqil boʻlmagan investitsiya tadqiqoti va yuqoridagi maʼlumotlarga oid risk haqida ogohlantirishimizni oʻqib chiqqaningizga va tushunganingizga ishonch hosil qiling, unga bu yerdan kirish mumkin.
