LSEG's Workspace platform suffers widespread outage, trading hit
Updates paragraph 2 with LSEG comment, changes media tag
By Rae Wee, Alun John and Sinead Cruise
LONDON/SINGAPORE, July 19 (Reuters) -LSEG Group's LSEG.L Workspace news and data platform suffered an outage on Friday that affected user access worldwide, causing disruption across financial markets.
In a service announcement to clients, the company said it was experiencing a third-party global technical issue that was impacting some services, although securities trading on the London Stock Exchange was not affected.
This came as a major IT outage impacted companies across the globe.
The LSEG outage also meant that company updates were not being published to markets through its Regulatory News Service, while signs of disruption in one of the world's busiest financial centres emerged as London trade got underway.
Reuters contacted several of the world’s biggest banks to check the status of their trading activities, including JPMorgan, HSBC, Goldman Sachs and Barclays but none of the lenders had an immediate comment.
One London-based trader said several multilateral trading facilities were being affected by the outage, leaving some clients unable to trade.
"We are having the mother of all global market outages," the trader added.
During Asian trading hours, LSEG said its news services were experiencing a global technical issue that prevented news from being published on its platform.
Separately, LSEG said it was experiencing technical problems publishing its spot and forward prices for currencies at 0600 GMT.
"This is currently under investigation and we will provide further information as soon as we can," LSEG said in a message to clients seen by Reuters.
LSEG was not immediately available for comment when contacted by Reuters in London. Its shares opened 0.6% lower in early London trade.
Elsewhere, a cyber outage related to an issue at global cybersecurity firm Crowdstrike CRWD.O and Microsoft MSFT.O hit media, retailers, banks airlines and telecoms companies across Australia and New Zealand on Friday.
Reporting by Alun John, Karin Strohecker and Sinead Cruise in London and Rae Wee in Singapore; Writing by Amanda Cooper; Editing by Dhara Ranasinghe and Mark Potter
Related Assets
Latest News
Disclaimer: The XM Group entities provide execution-only service and access to our Online Trading Facility, permitting a person to view and/or use the content available on or via the website, is not intended to change or expand on this, nor does it change or expand on this. Such access and use are always subject to: (i) Terms and Conditions; (ii) Risk Warnings; and (iii) Full Disclaimer. Such content is therefore provided as no more than general information. Particularly, please be aware that the contents of our Online Trading Facility are neither a solicitation, nor an offer to enter any transactions on the financial markets. Trading on any financial market involves a significant level of risk to your capital.
All material published on our Online Trading Facility is intended for educational/informational purposes only, and does not contain – nor should it be considered as containing – financial, investment tax or trading advice and recommendations; or a record of our trading prices; or an offer of, or solicitation for, a transaction in any financial instruments; or unsolicited financial promotions to you.
Any third-party content, as well as content prepared by XM, such as: opinions, news, research, analyses, prices and other information or links to third-party sites contained on this website are provided on an “as-is” basis, as general market commentary, and do not constitute investment advice. To the extent that any content is construed as investment research, you must note and accept that the content was not intended to and has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such, it would be considered as marketing communication under the relevant laws and regulations. Please ensure that you have read and understood our Notification on Non-Independent Investment. Research and Risk Warning concerning the foregoing information, which can be accessed here.
