Global tech outage delays flights and disrupts services around the world
July 19 (Reuters) -A global tech outage that appeared to be related to issues at global cybersecurity firm CrowdStrike CRWD.O and Microsoft MSFT.O was affecting operations in various sectors on Friday including airports, airlines, media and banks.
Below is a list of disruptions that have been reported:
AIRLINES, AIRPORTS
- Berlin airport has halted all flights until 10 a.m. (0800 GMT) due to a technical fault, the operator said.
- Spanish airport operator Aena AENA.MC reported a computer systems "incident" at all Spanish airports which may cause flight delays.
- Amsterdam's airport Schiphol, one of the major air transport hubs in Europe, said it was affected by a global cyber outage, and advised travellers to contact their airlines.
- Top Dutch airline KLM AIRF.PA said it could not handle flights on Friday and that it suspended most of its operations. Air France, KLM's parent company, said that its operations were disrupted.
- Turkish Airlines is experiencing problems with ticketing, check-in, and booking due to a global technical issue in its information systems, it said in a post on X.
- Major U.S. carriers including American Airlines AAL.O, Delta Airlines DAL.N and United Airlines UAL.O issued ground stops on Friday morning citing communication issues.
- A SAS spokesperson said the Scandinavian airline was expecting delays.
- Australia's national airline Qantas QAN.AX and Sydney airport said planes were delayed but still flying.
- Passengers at Britain's Edinburgh Airport were unable to use automated boarding pass scanners on Friday, and monitors at security displayed a message saying "server offline", a Reuters witness reported.
- Hong Kong-based airline Cathay Pacific 0293.HK said in a note to customers that self-service check in facilities at Hong Kong International Airport were unavailable due to "unexpected technical issues". It advised customers to arrive early or check in online before coming to the airport.
FINANCIALS
- Australia's largest bank, Commonwealth Bank CBA.AX, said some customers had been unable to transfer money due to the service outage.
- Several major oil and gas trading desks in London and Singapore were struggling to execute trades due to a cyber outage on Friday, six industry sources told Reuters.
- Macquarie Capital was unable to provide liquidity for unexpired warrants on HKEX due to technical problems.
- South Africa's Capitec said card payments, ATM and app services were fully restored following significant nationwide disruptions linked to CrowdStrike.
- LSEG Group's LSEG.L Workspace news and data platform suffered an outage on Friday that affected user access worldwide, causing disruption across financial markets.
MEDIA
- Sky News, one of Britain's major television news channels, was off air on Friday.
- Australia's state broadcaster ABC said it was experiencing a "major network outage", without giving a reason.
- Regular programming at Sky News Australia was disrupted.
EMERGENCY SERVICES, HEALTHCARE
- A health booking system used by doctors in England is offline, medical officials said on X on Friday.
- Several hospitals in the Netherlands had to scale down their operations because of the power outage, Dutch press agency ANP reported.
- Victorian state police in Australia said some internal systems had been hit by the outage but emergency services were operating normally.
- Copenhagen's fire department said on X it was experiencing problems receiving automatically transmitted fire alarms following the outage, and urged people to call 112 in case of a fire.
OTHER
- A spokesperson for New Zealand's parliament said its computer systems had also been affected.
Reporting by Reuters bureaus; Compiled by Anna Pruchnicka, Andrey Sychev; Editing by Emelia Sithole-Matarise
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