Global tech outage delays flights and disrupts services around the world
Updates throughout with more companies, services
July 19 (Reuters) -A global tech outage that appeared to be related to issues at global cybersecurity firm CrowdStrike CRWD.O and Microsoft MSFT.O affected operations in various sectors on Friday including airports, airlines, media and banks.
Below is a list of disruptions that have been reported:
AIRLINES, AIRPORTS
Airlines and airports around the globe have warned of delays, cancellations or switched to manual check-in due to the massive IT outage.
- Berlin airport temporarily halted all flights due to a technical fault, a spokesperson told Reuters.
- Spanish airport operator Aena AENA.MC reported a computer systems incident while Lisbon airport, Portugal's biggest, also experienced disruptions. Amsterdam's Schiphol Airport and reportedly Brussels airport were affected as well.
- Top Dutch airline KLM AIRF.PA said it could not handle flights on Friday and that it suspended most of its operations. Air France, KLM's parent company, said that its operations were disrupted.
- Turkish Airlines is experiencing problems with ticketing, check-in, and booking, it said in a post on X. Budapest Airport said that several airline check-in systems were out of operation.
- Major U.S. carriers including American Airlines AAL.O, Delta Airlines DAL.N and United Airlines UAL.O halted flights on Friday morning citing communication issues. American Airlines later said it had re-established operations. Frontier and Spirit too cancelled directives to ground planes.
- A SAS spokesperson said the Scandinavian airline was expecting delays. Australia's national airline Qantas QAN.AX and Sydney airport also said planes were delayed but still flying.
- Swiss air traffic control company Skyguide said it had temporarily reduced capacity in Swiss air traffic by 30% amid the global tech outages.
- Indian airlines, including SpiceJet SPJT.BO, Indigo, Akasa Air, Vistara, Air India and Air India Express were also facing issues on Friday.
FINANCIALS
- Australia's largest bank, Commonwealth Bank CBA.AX, said some customers had been unable to transfer money due to the service outage.
- Several major oil and gas trading desks in London and Singapore were struggling to execute trades due to a cyber outage on Friday, six industry sources told Reuters.
- Macquarie Capital was unable to provide liquidity for unexpired warrants on HKEX due to technical problems.
- South Africa's Capitec said card payments, ATM and app services were fully restored following significant nationwide disruptions linked to CrowdStrike.
- LSEG Group's LSEG.L Workspace news and data platform suffered an outage on Friday that affected user access worldwide, causing disruption across financial markets.
- Some brokerages in India are facing technical difficulties, traders at the brokerages told Reuters.
- German insurer Allianz ALVG.DE said it was experiencing a major outage that is impacting employees' ability to log on to their computers.
- Some German banks are facing disruptions amid reports of global outages, a spokesperson for the Deutsche Kreditwirtschaft financial industry association, said on Friday, without providing further details.
- Barclays BARC.L said its digital investing platform Smart Investor was impacted by the global tech outage.
MEDIA
- Britain's Sky News was back on air on Friday after an hours-long outage, but operating at minimal capacity and without many of its usual services.
- Australia's state broadcaster ABC said it was experiencing a "major network outage", without giving a reason.
- Regular programming at Sky News Australia was disrupted.
EMERGENCY SERVICES, HEALTHCARE
- England's National Health Service (NHS) said bookings of doctors' appointments and patient records were disrupted, but emergency services had not been affected.
- Several hospitals in the Netherlands had to scale down their operations because of the power outage, Dutch press agency ANP reported.
- Victorian state police in Australia said some internal systems had been hit by the outage but emergency services were operating normally.
- Copenhagen's fire department said on X it was experiencing problems receiving automatically transmitted fire alarms following the outage, and urged people to call 112 in case of a fire.
- Two hospitals in the northern German cities of Luebeck and Kiel have cancelled elective operations scheduled for Friday.
OTHER
- Critical infrastructure in Germany has been affected, an interior ministry spokesperson said.
- New Zealand's parliamentary computer systems were also affected, according to Rafael Gonzalez-Montero, head of the parliamentary service.
- Australia's Telstra Group TLS.AX was facing disruptions to some of its systems, a spokesperson with the telecom firm told Reuters on Friday.
- The Baltic Hub container terminal in the Polish city of Gdansk said on Friday it was hit by a global outage in Microsoft systems and was working to solve the issue.
- The Paris Olympics organising committee said the cyber outage was slowing its operations, but the impact was limited and ticket sales were unaffected.
- In the United Arab Emirates, some electronic systems of the foreign affairs ministry had been affected by the outage, the ministry said on social media.
Reporting by Reuters bureaus; Compiled by Anna Pruchnicka, Andrey Sychev; Editing by Emelia Sithole-Matarise
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