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How do I access log files on MT4 and MT5?

MT4 & MT5 for Windows

To access log files on the MT4 and MT5 platforms for Windows, just follow the steps below:

  1. 1. Open your terminal
  2. 2. Click the ‘File’ button from the top menu
  3. 3. Choose ‘Open Data Folder’ and click on ‘Logs’
  4. 4. In the new window that appears, copy the file named ‘xxxxxxxx’ and send it to us

MT4 & MT5 for Android & iOS

To access log files on the MT4 and MT5 apps for Android and iOS, just follow the steps below:

  1. 1. Open your app
  2. 2. Go to ‘Settings’ and tap on ‘Journal’
  3. 3. Select the date range for the log files and tap the envelop in the top-right
  4. 4. On the next screen, type something until the ‘Done’ button becomes active
  5. 5. Enter the email address at the top and send the file to support@xm.com

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