How can we help?
Choose how you’d prefer to receive support.
Live Chat
Live Chat Terms
By using our LiveChat, you agree that any personal data provided via LiveChat will be processed by us, as per our Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Start chat
Telegram
How to Access
Scan the QR code below with your smartphone
Telegram Chat Terms
By using the Telegram chat feature, you agree that any personal data provided to Trading Point of Financial Instruments Limited by you through Telegram will be processed, as per our Privacy Policy and as per the app's Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Help Center
Or choose one of the categories below to find the information you are looking for.
What documents do I need to upload to verify my Affiliate account?
To verify your Affiliate account, you’ll need to upload:
- A colour copy of a valid passport
OR
- A colour copy of your driver’s license, identity card, or any other official ID
The document you choose to upload must contain:
- 1. Your full name
- 2. Your place and date of birth
- 3. Your signature
- 4. An issue or expiry date
You’ll also need to upload a utility bill (electricity, gas, oil, water, phone, internet, cable tv, bank statement) that’s no more than six months old, to help confirm your registered address.
More resources
Need help?
If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.
