XM does not provide services to residents of the United States of America.

Can I update the personal information associated with my account?

Yes, all you have to do is send an email to validations@xm.com from the email address associated with your account. Depending on what you want to change, you may have to provide us with additional information:

  • To update your email address, just send us an email and let us know
  • To update your residential address, send us an email, then go to the Members Area and upload a new Proof of Residence (POR) that’s no more than 6 months old, to confirm your request

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If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.

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