This website is operated by Trading Point of Financial Instruments Pty Ltd

MEMBER LOGIN
HELP CENTER
OPEN AN ACCOUNT
- English

Home
Trading
Trading
At XM we offer both Micro and Standard Accounts that can match the needs of novice and experienced traders with flexible trading conditions and leverage up to 30:1.

We offer a range of over 50 currency pairs, precious metals, energies and equity indices.

Risk Warning: Trading on margin products involves a high level of risk.
Accounts

Trading Account Types
Instruments

Forex Trading

Stocks

Commodities

Equity Indices

Precious Metals

Energies
Trading Conditions

Execution Policy

Spreads

Overnight Positions

Trading Hours
Access the global markets instantly with the XM MT4 or MT5 trading platforms.

Open an Account
PLATFORMS
PLATFORMS
Start trading the instruments of your choice on the XM MT4 and MT5, available for both PC and MAC. Alternatively, you may also want to try out the XM WebTrader, instantly accessible from your browser.

In addition, our fully-fledged platforms for mobile devices compatible with both MT4 and MT5 make it easy to access and trade on your account from your smartphone or tablet. You can choose your favorite mobile or desktop platform from the list.

Risk Warning: Trading on margin products involves a high level of risk.
PC / MAC

MT4 for PC

MT4 for Mac

MT4 WebTrader
MT5 for PC

MT5 for Mac

MT5 WebTrader
Smartphones

MT4 for iPhone

MT4 for Android

MT5 for iPhone

MT5 for Android
Tablet

MT4 for iPad

MT4 for Android

MT5 for iPad

MT5 for Android
Access the global markets instantly with the XM MT4 or MT5 trading platforms.

Open an Account
RESEARCH & EDUCATION
RESEARCH & EDUCATION
Our Research and Education center offers daily updates on all the major trading sessions along with multiple daily briefings on all critical market events which daily shape the global markets.

Manned by 20 multilingual market professionals we present a diversified educational knowledge base to empower our customers with a competitive advantage.

Risk Warning: Trading on margin products involves a high level of risk.
Learning Center

XM Live

Live Education

Live Education Schedule

Educational Videos

Forex & CFDs Webinars

Platform Tutorials
Tools

Trading Tools

MQL5

Forex Calculators
Access the global markets instantly with the XM MT4 or MT5 trading platforms.

Open an Account
PROMOTIONS
ABOUT US
ABOUT US
XM sets high standards to its services because quality is just as decisive for us as for our clients. We believe that versatile financial services require versatility in thinking and a unified policy of business principles.

Our mission is to keep pace with global market demands and approach our clients’ investment goals with an open mind.

Risk Warning: Trading on margin products involves a high level of risk.
ABOUT US

Who is XM Group?

Regulation

Legal Documents
Company News

Corporate Social Responsibility

Contact
Careers

XM Awards

Complaints
Access the global markets instantly with the XM MT4 or MT5 trading platforms.

Open an Account
PARTNERSHIPS

Home
Member Login
Deposit Funds
Promotions
Trading
- Accounts
- Trading Account Types
- Instruments
- Forex Trading
- Stocks
- Commodities
- Equity Indices
- Precious Metals
- Energies
- Trading Conditions
- Execution Policy
- Spreads
- Overnight Positions
- Trading Hours
Platforms
Research & Education
- Learning Center
- XM Live
- Live Education
- Live Education Schedule
- Educational Videos
- Forex & CFDs Webinars
- Platform Tutorials
- Tools
- Trading Tools
- MQL5
- Forex Calculators
About Us
- About XM
- Who is XM Group?
- Corporate Social Responsibility
- Careers
- Complaints
- Contact
- Regulation
- Legal Documents
- Company News
- XM Awards
Help Center
Partnerships

Member Login

Support

How can we help?

Choose how you’d prefer to receive support.

Live Chat

Live Chat Terms

By using our LiveChat, you agree that any personal data provided via LiveChat will be processed by us, as per our Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.

Start chat

Help Center

No results match your search

Or choose one of the categories below to find the information you are looking for.

Help Center

Account Creation & Management

How do I upload documents in the Members Area to verify my account?

How do I start trading?

Which documents do I need to provide to become an XM client?

Why can’t I find my country of residence when I try to open an account?

How many phone numbers can I link to my account?

How do I top up the virtual funds in my Demo account?

Can I open a Micro Demo account?

How do I update the personal information associated with my Demo account?

How do I update the personal information associated with my Real account?

How do you protect my personal information?

How long does XM store my personal information for?

What should I do if my account has been compromised?

Why do I need to submit documents to verify my account?

If I already have a verified account, do I need to resubmit my documents to open an additional one?

Can I update the personal information associated with my account?

How do I open a trading account?

How long does it take to open a trading account?

What account types do you offer?

Can I change my leverage?

Do you accept US clients?

Can I change my account type?

How do I reset my password?

Can I change the base currency of my account?

Where can I find my account leverage?

Where can I find my account number and trading server?

Can all my accounts be on the same trading server?

How do I verify my trading account?

What is two-factor authentication (2FA)?

How do I set up two-factor authentication?

Deposits & Withdrawals

What is the minimum I can deposit or withdraw?

Can I withdraw money whenever I want?

How long does it take to receive money after making a withdrawal?

Which payment methods can I use to make deposits and withdrawals?

Which currencies can I deposit in?

What happens if the amount I request for withdrawal exceeds my deposits via credit or debit card?

Can I withdraw money if I have an open position?

Do you charge any deposit or withdrawal fees?

Can I transfer funds from my account to another client’s trading account?

Can I make deposits to or withdrawals from a friend’s or relative’s account?

Can I transfer money between my trading accounts?

How do withdrawals work when deposits are made from multiple payment methods?

What can I do if my bank account is closed and can no longer accept funds?

Will I still be able to withdraw funds if the credit or debit card I used to deposit has expired or been cancelled?

Are exchange rates applied during the deposit or withdrawal process?

How do I cancel my withdrawal request?

Where are my funds kept?

Research & Education

How do I register for webinars?

Do you offer a VPS?

How do I join a webinar I’ve already registered for?

Do you provide notes for webinars I’ve participated in?

How do I join the Advanced Education Rooms?

Where can I find the full schedule for all Live Education Rooms?

How do I calculate margin?

How do I calculate pip value?

How do I calculate profit when trading CFDs?

Do you offer live forex tutorials?

How do I learn the basics of trading?

Do you offer video tutorials that explain how to use MT4?

How do I upgrade my VPS?

How do I connect my VPS?

How do I cancel my VPS?

What can I do if I paid for a VPS but didn’t receive my login credentials?

Can I connect multiple trading accounts to the same VPS?

Trading Accounts

Can I open more than one trading account?

What are the differences between a demo and a real account?

Do you offer Mini accounts?

Do you offer Cent accounts where deposits are denoted in cents?

Do you offer corporate accounts?

Do you offer Nano accounts?

How long can I use a Demo account for?

What is the minimum lot size for Micro accounts?

What is the minimum lot size for Standard accounts?

Will my account be archived if my balance is zero?

Will I be charged a dormancy fee if my account remains inactive?

Trading Platforms

Which instruments can I trade on MT5?

Can I change the time zone on my trading terminal?

Do your platforms support Expert Advisors (EAs) or trading robots?

Will my open positions and orders be closed if I go offline?

Why can’t I place an order on my trading terminal from my Micro account?

Do you offer trading platforms for Mac?

Can I access the MT5 platform using my MT4 ID?

Can I trade stocks CFDs with my MT4 account?

What time zone is displayed on the platform?

What can I do if the platform is running slow?

What can I do if the New Order button is greyed out?

Trading Conditions

What leverage do you offer?

What spreads do you offer?

What are your trading hours?

How do you calculate swaps?

Do you apply swaps to trades?

Can I lose more than what I’ve deposit?

Do you allow news trading?

Do you allow scalping?

Do you allow hedging?

Will I experience slippage when trading with you?

What’s the maximum number of positions and orders I can have across all my accounts at once?

Why are rollover rates tripled on Wednesdays?

Do you offer binary options trading?

What is your rollover policy?

How often do futures contracts expire?

Are swaps charged on futures contracts?

Do I need to pay tax on US equity derivatives?

What steps do I need to take regarding taxation on US equity derivatives?

Which instruments are affected by US tax laws?

What does section 871(m) mean?

Why do I need to complete the W-8BEN form?

What are dividends and how do they affect my trading?

Does the average spread ever widen?

Do you charge commission or extra fees?

Trading Walkthroughs

How do I log in to the MT4 and MT5 Android apps?

How do I log in to the MT4 and MT5 iOS apps?

How do I gain access to the MT5 platform?

How do I generate a report on my trading history?

How do I add charts to my terminal?

What is one-click trading and how do I enable it?

How do I add an Expert Advisor (EA) to my terminal?

Where on the chart can I see the opening and closing prices of my trades?

Where can I find the name of my server on MT4?

How do I find the instruments related to my account type on my trading terminal?

How do I add an instrument on the MT4, MT5, and XM apps?

How can I change chart timeframe on the MT4 and MT5 apps?

How do I load charts on the MT4 and MT5 apps?

How do I change language on my trading terminal?

How do I disable the sound on my trading terminal?

How do I view the current spreads in the Market Watch window?

How can I change chart timeframe on my trading terminal?

How do I add multiple instrument charts to my terminal at once?

How do I log in to my trading terminal with my XM account?

Where can I see my open trades in my trading terminal?

How do I modify, close, or delete an open position or pending order?

How do I view historical data and increase its range?

How do I install indicators on my trading terminal on MacOS?

How do I access log files on MT4 and MT5?

What can I do if I’m getting a ‘Not Enough Money’ error?

What can I do if I’m getting a ‘No Connection’ error?

What can I do if I’m getting a ‘Common Error’ message?

Trading Glossary

What is forex?

What is the spread?

What is market execution?

What is instant execution?

What are the differences between market and instant execution?

What are commodities?

What are the bid and the ask?

What is slippage?

What are swaps?

What are shares outstanding?

What is a merger?

What is a demerger?

What is a reverse merger?

What is a rights issue?

What is a stock split?

What is a reverse stock split?

What is an acquisition?

What is an Initial Public Offering (IPO)?

What is market capitalisation?

What happens to a stock when it is delisted?

What are margin, margin level, and free margin?

What is a stop loss order?

What is a take profit order?

What is a trailing stop order?

What does ‘close by’ mean?

What does ‘multiple close by’ mean?

What is a futures contract?

What’s the difference between spot and futures prices?

What are Contracts for Difference (CFDs)?

What are Limit Downs and Limit Ups?

Technical Issues & Errors

What can I do if I’m unable to log in to my trading platform?

Why can't I upload my documents in the Members Area?

How do I close an open position if I’m unable to log in to my account?

What do I do if I don’t receive a welcome email?

What do I do if I get a 404 error?

How do I take a screenshot?

How do I clear my browser cache and cookies?

What do I do if my Expert Advisor (EA) isn’t working?

Partners Account Management

How do I become an Affiliate?

What documents do I need to upload to verify my Affiliate account?

Can I refer clients from outside my country of residence?

How do I check if my client's account has been verified?

Why did my account balance disappear after the countdown finished?

Are Campaign Handlers notified when new clients register?

Can existing XM clients still open an account using my referral link?

Can I see my clients’ personal details?

Can Affiliates also open trading accounts?

Partners Payments

What commission schemes do you offer?

Where can I find how much commission is paid per instrument?

Is there a limit to the amount I can earn as an affiliate?

Do you offer Revenue Share to affiliates?

Can I earn commission by referring sub-affiliates?

What conditions must be met before CPA commission can be paid?

Are there any country restrictions on the payment of CPA commission?

What’s the minimum withdrawal I can make from my commission?

How do I withdraw my commission?

How long will it take to receive my money after I make a withdrawal?

Why aren’t funds moving from Account Balance to Next Lot Rebate payment?

Can I transfer funds from my Affiliate account to another client’s trading account?

Where can I find my payment history?

When can I withdraw my commission?

What payment methods are available for withdrawing my commission?

What's the difference between my Account, E-wallet, and Next Lot Rebate balances?

Can I transfer funds from my Affiliate account to my trading account?

What does ‘CR’ stand for?

What are Auto Rebates and how do they work?

What are Campaign Rebates and how do I assign a client as a Campaign Handler?

How do Campaign Handlers withdraw their commission?

In what currencies can I earn commission?

How do I find more information about Lot Rebates?

How do I upgrade my Affiliate Level?

Why are additional accounts my clients open not placed under my affiliation?

Do I receive commission from clients trading on Ultra Low Accounts?

Partners Platform

Is there an Affiliate Loyalty Program?

How do I join exclusive Affiliate Promotions?

Do you offer any marketing material to help me attract clients?

Where can I find the terms and conditions for Affiliates?

How can I find out which of my clients have made deposits?

Where can I find my referral link?

Which of the 3 ‘Quick Links’ shown on my dashboard should I use?

How do I know if a client has registered using my referral link?

What do the ticks and crosses next to the client account numbers under ‘Traders’ on my dashboard mean?

Can I see my clients’ trades?

Where can I find the latest Affiliate news, invitations, and announcements?

About

How long has XM been in the industry?

Is XM licenced (or authorised) and regulated?

Where are you based?

What type of broker is XM?

Help Center

Trading Platforms

Which instruments can I trade on MT5?

Can I change the time zone on my trading terminal?

Do your platforms support Expert Advisors (EAs) or trading robots?

Will my open positions and orders be closed if I go offline?

Why can’t I place an order on my trading terminal from my Micro account?

Do you offer trading platforms for Mac?

Can I access the MT5 platform using my MT4 ID?

Can I trade stocks CFDs with my MT4 account?

What time zone is displayed on the platform?

What can I do if the platform is running slow?

What can I do if the New Order button is greyed out?

More resources

Live Education

Forex Webinars

Tutorials

Need help?

If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.

Trading Accounts
Trading Account Types

Trading Instruments
Forex Trading
Stocks
Commodities
Equity Indices
Precious Metals
Energies

Trading Conditions
Execution Policy
Spreads
Overnight Positions
Trading Hours

MT4 Platforms
MT4 for PC
MT4 for Mac
MT4 WebTrader
MT4 for iPad
MT4 for iPhone
MT4 for Android
MT4 for Android Tablet

MT5 Platforms
MT5 for PC
MT5 for Mac
MT5 WebTrader
MT5 for iPad
MT5 for iPhone
MT5 for Android
MT5 for Android Tablet

About XM
XM Awards
Contact
Help Center

Legal: This website is operated by Trading.com Markets Pty Ltd, ACN 164 367 113, AFSL 443670, with registered address Level 13, 333, George Street, Sydney, NSW 2000, Australia.

Risk Warning: Margin forex and CFD trading involves significant risk to your invested capital. Our FSG and PDS should be considered before deciding to enter into any derivative transactions with Trading.com Markets Pty Ltd.

The information on this site is not directed at residents of the United States or any particular country outside Australia and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

How can we help?

Live Chat Terms

Trading Platforms

More resources

Need help?

XM Live Chat