Support
How can we help?
Choose how you’d prefer to receive support.
Live Chat
Live Chat Terms
By using our LiveChat, you agree that any personal data provided via LiveChat will be processed by us, as per our Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Start chat
Help Center
Or choose one of the categories below to find the information you are looking for.
How do I cancel my withdrawal request?
Unfortunately, if your withdrawal request has already been processed, you won’t be able to cancel it. But, if it hasn’t, you can do so by following the steps below:
- 1. Log in to the Members Area
- 2. Click on ‘Account’ and then ‘Pending Withdrawals’
- 3. Click on ‘Cancel’ under the ‘Action’ column
More resources
Need help?
If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.
