XM does not provide services to residents of the United States of America.

What happens if the amount I request for withdrawal exceeds my deposits via credit or debit card?

If you’ve made deposits using a debit or credit card, you can only withdraw an amount equal to those deposits back to said card.

Additional amounts, as in the case of profits, can be withdrawn using any of the other payment methods we offer. For more information, visit the ‘Deposit’ section in the Members Area.

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If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.

Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.