How can we help?
Choose how you’d prefer to receive support.
Live Chat
Live Chat Terms
By using our LiveChat, you agree that any personal data provided via LiveChat will be processed by us, as per our Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Start chat
Help Center
Or choose one of the categories below to find the information you are looking for.
How do I set up two-factor authentication?
You can set up two-factor authentication for your account directly from our Members Area or app. Here's how:
On the website: Click the icon in the top right corner to access 'My Profile', then select 'Settings & Security'. From there, you can enable two-factor authentication and choose your preferred authentication method.
On the app: Tap on the menu icon and select 'Settings'. From there, you can enable two-factor authentication and select your preferred authentication method.
More resources
Need help?
If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.
