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Help Center
Or choose one of the categories below to find the information you are looking for.
Account Creation & Management
How do I upload documents in the Members Area to verify my account?
Which documents do I need to provide to become an XM client?
Why can’t I find my country of residence when I try to open an account?
How many phone numbers can I link to my account?
How do I top up the virtual funds in my Demo account?
Can I open a Micro Demo account?
How do I update the personal information associated with my Demo account?
How do I update the personal information associated with my Real account?
How do you protect my personal information?
How long does XM store my personal information for?
What should I do if my account has been compromised?
Why do I need to submit documents to verify my account?
If I already have a verified account, do I need to resubmit my documents to open an additional one?
Can I update the personal information associated with my account?
How do I open a trading account?
How long does it take to open a trading account?
What account types do you offer?
Can I change the base currency of my account?
Where can I find my account leverage?
Where can I find my account number and trading server?
Can all my accounts be on the same trading server?
How do I verify my trading account?
What is two-factor authentication (2FA)?
How do I set up two-factor authentication?
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