XM does not provide services to residents of the United States of America.

Account Creation & Management

How do I upload documents in the Members Area to verify my account?

How do I start trading?

Which documents do I need to provide to become an XM client?

Why can’t I find my country of residence when I try to open an account?

How many phone numbers can I link to my account?

How do I top up the virtual funds in my Demo account?

Can I open a Micro Demo account?

How do I update the personal information associated with my Demo account?

How do I update the personal information associated with my Real account?

How do you protect my personal information?

How long does XM store my personal information for?

What should I do if my account has been compromised?

Why do I need to submit documents to verify my account?

If I already have a verified account, do I need to resubmit my documents to open an additional one?

Can I update the personal information associated with my account?

How do I open a trading account?

How long does it take to open a trading account?

What account types do you offer?

Can I change my leverage?

Do you accept US clients?

Can I change my account type?

How do I reset my password?

Can I change the base currency of my account?

Where can I find my account leverage?

Where can I find my account number and trading server?

Can all my accounts be on the same trading server?

How do I verify my trading account?

What is two-factor authentication (2FA)?

How do I set up two-factor authentication?

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Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.