XM does not provide services to residents of the United States of America.
If you are dissatisfied with any aspects of the services provided by our Company, first please contact our Customer Experience Department and/or your Client Relations Manager as the great majority of customer complaints can be dealt with and resolved at this level.
If your complaint has not been resolved, you may follow the Dispute Resolution procedure as described in the Product Disclosure Statement of our Company, which is available on our website. Please note that you can find the Complaints Form in the Members Area.
